I can not login to Microsoft Teams Essentials - MS Authenticator code is not available

Keith 0 Reputation points
2023-07-19T01:19:23.1266667+00:00

I purchased the upgrade to Teams Essentials and received a new domain and email that ends in .onmicrosoft.com (Azure AD). When I use this email address, I am asked for an Authenticator code which can not be generated in Authenticator even though I have the email address added to Authenticator. I have no other way to log into this account and thus do not have access to Teams Essentials.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Anonymous
    2023-07-19T01:31:17.2733333+00:00

    The correct method to setup the authenticator is to add the authentication device here.

    https://mysignins.microsoft.com/security-info

    then use the generated QR scan code to link up the authentication device.

    --please don't forget to upvote and Accept as answer if the reply is helpful--


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