Blank screen and inability to input commands in Azure Cloud Shell

Chintan Bilimoria 0 Reputation points
2023-07-19T04:51:21.9333333+00:00

Unable to type something in the Power shell screen

PowerShell
PowerShell
A family of Microsoft task automation and configuration management frameworks consisting of a command-line shell and associated scripting language.
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  1. Limitless Technology 44,531 Reputation points
    2023-07-19T12:27:50.2033333+00:00

    Hello Chintan,

    Thank you for your question and for reaching out with your question today.

    If you are experiencing a blank screen and inability to input commands in the Azure Cloud Shell, there could be several reasons causing this issue. Let's go through some common troubleshooting steps to try and resolve the problem:

    1. Refresh the Cloud Shell: Sometimes, the Cloud Shell session may encounter temporary issues. Try refreshing the Cloud Shell by clicking the "Restart" button located at the top-right corner of the Cloud Shell pane.
    2. Check Browser Compatibility: Azure Cloud Shell supports the latest versions of Microsoft Edge, Google Chrome, Mozilla Firefox, and Apple Safari. Ensure that you are using a supported browser and that it is up-to-date.
    3. Disable Browser Extensions: Browser extensions can sometimes interfere with Cloud Shell. Try disabling any extensions that might be causing conflicts and then check if the issue persists.
    4. Clear Browser Cache: Cached data in your browser can sometimes cause problems with Cloud Shell. Clear your browser cache and cookies, then try accessing Cloud Shell again.
    5. Check Internet Connection: Ensure that you have a stable internet connection, as an unstable connection can lead to issues with Cloud Shell.
    6. Try a Different Browser: If the problem persists, try accessing Cloud Shell using a different browser to see if the issue is browser-specific.
    7. Check Azure Service Health: Occasionally, there might be service outages or issues with Azure services. Check the Azure Service Health dashboard to see if there are any ongoing issues affecting Cloud Shell.
    8. Increase Cloud Shell Size: If the Cloud Shell size is too small, it might cause display issues. You can increase the font size and the window size of Cloud Shell by clicking on the gear icon in the upper-right corner of the Cloud Shell pane.
    9. Restart the Azure Cloud Shell Container: In rare cases, there might be a problem with the underlying container running Cloud Shell. You can try restarting the Cloud Shell container by typing the following command:
      
         exit
      
      
      This will close the current session. Then, click "PowerShell" or "Bash" again to start a new session.
    10. Contact Azure Support: If none of the above steps resolve the issue, consider reaching out to Azure Support for further assistance.

    Remember that the issue could be specific to your environment or a temporary problem with the Azure service. Therefore, it's always a good idea to check the Azure status page or reach out to Microsoft support for the most accurate and up-to-date information.

    I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

    If the reply was helpful, please don’t forget to upvote or accept as answer.

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