Afaik this should not be the case, if you are able to reliably reproduce this issue, best open a support case and report it. Perhaps try with configuring a new Outlook profile, and set the mailbox in Online mode from the get go?
Outlook in Online (not cache mode) Does not Support Rules?
I have a rather simple question. Is it correct that if I turn of cache mode in Outlook (I am running Outlook as a 365 App against Exchange Online), Outlook rules to not work anymore?
If I try to open Rules and Notifications it says like (it's German) "The requested process cannot be started. An Object was not found"
Once I enable Cache Mode again, everything starts working again? Is there a workaround to get this working with disabled cache mode?
And also, can anyone tell me if rules created while in cache mode, would continue to work, just new ones cannot be created, or will existing ones not even work anymore in Outlook with online mode?
See my comment below, I it is reproduceable for me and it looks like either being as designed or a bug.
Existing rules do work correctly whether I am in cached mode or online. just I cannot access them (to add new ones, or modify existing ones) while in online mode from Outlook, just via Outlook Online in that case.
Sign in to comment