Hi,
Are you running ftp.exe in the command prompt? Have you installed the Chinese language pack? Please check if the code page of the console is for Chinese. You change the code page to 936, 54936 or 65001 using the chcp command like chcp 936
.
Please refer to these links for more details.
https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/chcp
https://learn.microsoft.com/en-us/windows/win32/intl/code-page-identifiers
Best Regards,
Ian Xue
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