mobility agent fails to install - multiple disks found with the same properties

Tyler Saville 431 Reputation points
2023-07-19T14:20:00.1233333+00:00

Hello, I had a server replicated from on-prem to azure, the server was removed from replication and now will not add back. Keep getting error "310149 multiple disks found with the same properties." Any input would be great, cannot find resolution.

Azure Site Recovery
Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
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  1. Saurabh Sharma 23,826 Reputation points Microsoft Employee
    2023-07-19T18:44:41.05+00:00

    Hi Tyler Saville,

    Thanks for using Microsoft Q&A!!

    Can you please try uninstalling and installing the Mobility service on the server manually? You can follow the steps mentioned in the Uninstall Mobility service documentation.

    Thanks

    Saurabh

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  1. Tyler Saville 431 Reputation points
    2023-07-19T19:50:10.6+00:00

    Figured this one out, the server had an external hard drive connected, once we removed that it worked. The strange thing is that during "enable replication" we were not selecting the external drive, it literally had to be disconnected. Issue resolved, thank you.

    1 person found this answer helpful.

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