Configuration Manager not install Windows Updates on Client Computers

Question

Good afternoon

I have Configuration Manager v 2107.

I configured the Software Update Point role.

Client computers have Windows 10 1809 LTS x64 + Microsoft Office 2013 installed

When I check All Software Updates in Configuration Manager under Software Library, Required > 0 is only for Updates for .NET Framework and Microsoft Office.

All updates for Windows 1809 ( and all Windows version) have a Required = 0, even if those updates are not installed on client computers.

That is, Configuration Manager shows that client computers do not require Windows updates (only .NET Framework and Microsoft Office updates are required)

But if on the client computer you run an update check from Settings Panel in Microsoft Update Center via the Internet, then Windows updates install fine.

What could be the reason?

Answer 1

A possibility: Windows versions may have needed a servicing stack update , like this one https://support.microsoft.com/en-us/topic/kb5003711-servicing-stack-update-for-windows-10-version-1809-june-8-2021-cc836592-f55c-4da9-820b-e4d3c5c5c1d1

And if they don't have it, they are unable to correctly scan for what updates they deserve, when using WSUS / CM.

When you use Windows Update directly, the Servicing Stack may be installed automatically.

Again, this is just a possibility, you asked for "a reason", and that is one of the possible reasons.