Teams is not visible in Microsoft teams admin center

Question

I have created a group from admin center and add to the Teams
It is visible from Microsoft teams as in the image below

But if I view from Admin center the teams mark is absent for the group

As if I open setting it shows add teams option but if I clicked That add Teams option it shows following error

Also it is not visible in teams admin center also
so I cannot manage teams from admin center also
Can anyone tell me why this is happening and what will be the solving method

Answer 1

Hi @ネパリ サンデャ

According to our tests, it seems that you did not check the Create a team for this group option below when you created the team.

The following figure shows the results of the test check and uncheck:

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Answer 2

Hello,

Thank you for your question and for reaching out with your question today.

The issue you are experiencing might be related to the synchronization delay between different Microsoft 365 services. When you create a Microsoft 365 group from the Microsoft Teams interface, it should automatically appear in the Microsoft Teams client and be accessible for members of the group. However, it might take some time for the group to show up in other Microsoft 365 services, such as the Microsoft 365 admin center and the Teams admin center.

Here are some troubleshooting steps and considerations:

1. Wait for Synchronization: Sometimes, it takes a while for changes to propagate across different Microsoft 365 services. Give it some time (usually a few minutes to an hour) and check back later to see if the group appears in the admin centers.
2. Check Group Creation Status: If the group creation process encountered any issues, it might not be fully completed. To check the status of group creation, you can use PowerShell to run the Get-UnifiedGroupLinks command to see if the group has been fully created.
3. Verify Group Ownership: Ensure that you have the necessary permissions to manage Microsoft 365 groups. You should have the appropriate admin role, such as Global Administrator or Teams Administrator.
4. Clear Browser Cache: If you are accessing the admin centers through a web browser, try clearing your browser cache and refreshing the page to see if the group appears.
5. Check for Service Health Issues: Occasionally, there might be service health issues affecting Microsoft 365 services. Check the Microsoft 365 Service Health dashboard to see if there are any reported issues.
6. Check Auditing Logs: Review the auditing logs for any events related to the creation or management of the Microsoft 365 group. This might provide additional insights into what might be causing the issue.
7. Contact Microsoft Support: If the group still does not appear in the admin centers after waiting for an extended period and trying the above steps, consider reaching out to Microsoft Support for further assistance. They can investigate the issue and provide more specific guidance.

Please note that the specific steps and options might vary depending on your Microsoft 365 subscription and admin center settings. If you are unsure about the cause of the issue or how to proceed, contacting Microsoft Support is a recommended next step.

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

If the reply was helpful, please don’t forget to upvote or accept as answer.

Answer 3

Any solution for this? I have an open Microsoft Ticket for this. I have a group that was created in 2021 and it shows up in my Team's list. However, it doesn't show up in Teams admin. In Office 365 admin it has the option to "Add Team" and that fails every time.

This isn't related to how you add the group. To clarify I have a Team in my team's client that doesn't show up in the Teams admin portal.