Users from different tenant cant access MS forms posted on teams

Vikas Nagaraj 0 Reputation points
2023-07-20T10:31:42.1466667+00:00

Hi Everyone,

Please help me understand how this works, i am not aware of this process. my company recently set up a cross tenant sync between our company and the company we aquired recently.

Company 1 is Parent and Company 2 is child.

Users in Company 2 can access our files through switching to our tenant from micrososft teams, its the same for us as well.

But Company 2 cant access MS forms posted on Company 1 teams, it says access denied.

Under MS Forms setting it is selected as Only People in my Organisation can respond. Is this setting causing this issue ? but Company 2 users are present in Compay 1 tenant as guest users.

I have Checked B2B Collaboration settings, it says Allow Access to All applications.

User's image

What do I do in this instance, i want users from Company 2 to access the MS froms instead of me creating a new MS form and the automation system behing it.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,878 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. LiweiTian-MSFT 24,000 Reputation points Microsoft Vendor
    2023-07-21T06:41:53.6033333+00:00

    Hi @Vikas Nagaraj

    By view "MS Teams form", do you mean you would like the guest users to view and respond a form in the Forms tab within Teams?

    If this is the case, normally we only need to make sure the form is set to "Anyone can respond": 190772-2.png

    190739-1.jpg


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.