How to fix sld.sys blue dump error on windows VM 2016

Question

Below error dump received on Windows 2016 VM system. Post restart its working fine but need to identify the root cause.

Answer 1

Hello

The DRIVER_IRQL_NOT_LESS_OR_EQUAL error is a Blue Screen of Death (BSOD) error that occurs when a kernel-mode driver attempts to access pageable memory at a process IRQL that was too high. This error is typically caused by a driver using an incorrect memory address.

sld.sys is the driver file of Sophos security software products, you can try to update the driver to see if it solves the problem.

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