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IDirect3DDevice9::Present method returnsD3DERR_DEVICEREMOVED.
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Anonymous
I created a DirectX9 based MFC application by decoding an H.264 stream.
If you run it continuously for several hours to several hours, the IDirect3DDevice9::Present() method will return D3DERR_DEVICEREMOVED and the application will stop.
OS: Microsoft Windows 10 Pro
Version : 10.0.19044 Build 19044
Processor Intel(R) Core(TM) i7-10700
GPU: Intel(R) UHD Graphics 630
Driver version 30.0.101.1660
Anyone know the cause and solution?
Please let me know if anyone has had the same issue.
Developer technologies | C++
Developer technologies | Visual Studio | Other
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Minxin Yu 13,506 Reputation points Microsoft External Staff2023-07-21T09:08:35.06+00:00 Does the issue happen with other devices?
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Anonymous
2023-07-24T02:27:00.6566667+00:00 Thank you for reply.
- Fujitsu ESPRIMO D7011/G
- OS: Microsoft Windows 10 Pro
- Version : 10.0.19044
- Processor Intel(R) Core(TM) i7-10700
- GPU: Intel(R) UHD Graphics 630
- Driver version: 30.0.101.1660
- GPU: Intel(R) UHD Graphics 630
- Processor Intel(R) Core(TM) i7-10700
- Version : 10.0.19044
- OS: Microsoft Windows 10 Pro
- DELL Optilex 7080
- OS: Microsoft Windows 10 Pro
- Version : 10.0.19042
- Processor Intel(R) Core(TM) i7-10700
- GPU: Intel(R) UHD Graphics 630
- Driver version: 27.20.100.8935
- GPU: Intel(R) UHD Graphics 630
- Processor Intel(R) Core(TM) i7-10700
- Version : 10.0.19042
- OS: Microsoft Windows 10 Pro
- HP Elite Desk 800 G6Small From Factor
- OS: Microsoft Windows 10 Pro
- Version : 10.0.19044
- Processor Intel(R) Core(TM) i7-10700
- GPU: Intel(R) UHD Graphics 630
- Driver version: 30.0.101.1003
- GPU: Intel(R) UHD Graphics 630
- Processor Intel(R) Core(TM) i7-10700
- Version : 10.0.19044
- OS: Microsoft Windows 10 Pro
If you want more information. please ask.
Regards
- Fujitsu ESPRIMO D7011/G
-
Minxin Yu 13,506 Reputation points Microsoft External Staff
2023-07-24T07:01:27.6733333+00:00 The related document may help: Lost Devices (Direct3D 9)
These dummy surfaces allow lock and copy operations to appear to function normally until the application calls IDirect3DDevice9::Present and discovers that the device has been lost.
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Anonymous
2023-07-25T01:58:59.92+00:00 Thank you for reply.
IDirect3DDevice9::Reset() is performed in my source code. But the application will be terminated.
We therefore respond by restarting the application.
What is strange is that this phenomenon occurs on some PCs and not on others.
Do you have any information on this?
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Minxin Yu 13,506 Reputation points Microsoft External Staff
2023-07-26T05:42:09.9066667+00:00 I am sorry that it is difficult to know the specific reason based on an error return.
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Anonymous
2023-07-28T05:26:52.71+00:00 Let me describe the situation in a little more detail.
Please let me know if anyone has the same issue and knows how to fix it.
*Advance information
-I'm making a program to decode a network stream.
-Intel Media SDK is used for programming.
- Uses DirectX9 Phenomenon
*Phenomenon
- A phenomenon occurred in which continuous operation of decoding stopped.
- It did not occur before 2020, but started to occur after 2021.
- In the Intel Media SDK when stopping, MFX_ERR_DEVICE_FAILED(-17), MFX_ERR_DEVICE_LOST(-13), MFX_ERR_UNKNOWN(-1) errors are seen.
- Errors occurring in DirectX when stopping are D3DERR_DEVICEREMOVED, D3DERR_DEVICELOST, D3DERR_DEVICENOTRESET
- The frequency of occurrence is irregular, ranging from several hours to several weeks.
- There are PCs where the error occurs and PCs where the error does not occur. (Occurring computer has been transmitted)
- WindowsBlackScreenDiagnosticsV1 has occurred in the Application log of Windows Event Viewer.
*Current response
When decoding stops, it is dealt with by restarting the program.
*Question Have you ever heard of a similar phenomenon?
- Is there a way to find out the cause of D3DERR_DEVICEREMOVED, D3DERR_DEVICELOST, D3DERR_DEVICENOTRESET?
- Is there any workaround other than restarting?
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