Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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I am having this same issue.
azure ai studio ERROR message: We couldn't connect your data
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JN
50
Reputation points
We couldn't connect your data
Indexing failed on ii-indexer-chunk. Details: message: Unexpected ingestion error occurred. details: The request body is too large and exceeds the maximum permissible limit.
This used to work without problems, even with less data. For each test i need to reconnect to my data and creta a new index name.
how to solve? what causes this ?
Azure OpenAI Service
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JN 50 Reputation points
2023-07-21T15:00:31.2333333+00:00 i checked our cogsearch index scale, also there plenty of space left.
tried to use a different resource I have, same problem.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
YutongTie-MSFT 53,971 Reputation points Moderator2023-07-22T08:38:37.69+00:00 Hello @JN
Thanks for reaching out to us, may I know which product you are using and how you imported your data? Is that Azure Cognitive Search or Azure OpenAI studio?
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JN 50 Reputation points
2023-07-22T13:18:37.1633333+00:00 we created a blob storage. In there we put the files we want to work with.
After that we go to the azure open ai studio, there we click "add your data' in the chat playground. we then fill in all the details (blobstorage, subscription,resource, storage container, cognitive search index, and we give it an index name. This procedure use to work flawlesly manny times until this week. We are using the same data in our blob as before, the same cognitive search index. I even tried to delete the gpt4 implementation in the studio and create it again, this didn't help. Also tried with gpt 3.5 turbo which has the add your own data feature as well, also there not possible. It just stopped working without any change from our side. When it broke down we tried almost evrything we could think of, nothing works.....always the same error. We were quit happy with how it performed before and just wanted to increase our data , deploy a model and start sharing within our company.
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JN 50 Reputation points
2023-07-22T14:29:00.3066667+00:00 even using a different subscription and resource where quato is still on 0 same problem :
We couldn't connect your data
Indexing failed on ii-indexer-chunk. Details: message: Unexpected ingestion error occurred. details: The request body is too large and exceeds the maximum permissible limit. RequestId:xxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Time:2023-07-22T14:10:49.4594334Z ErrorCode:RequestBodyTooLarge maxlimit:131584 Content: <?xml version="1.0" encoding="utf-8"?><Error><Code>RequestBodyTooLarge</Code><Message>The request body is too large and exceeds the maximum permissible limit. RequestId: xxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Time:2023-07-22T14:10:49.4594334Z</Message><MaxLimit>131584</MaxLimit></Error>
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JN 50 Reputation points
2023-07-22T14:58:33.01+00:00 connecting to previous created index as data source still seems to work .....
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YutongTie-MSFT 53,971 Reputation points Moderator
2023-07-23T18:52:54.6533333+00:00 Hello @JN
Thanks for your information, to protect your privacy, we can not check any backend data here, I would highly recommend you to raise a support ticket for this issue. Please let me know if you have no support plan, I am happy to enable you a free ticket.
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JN 50 Reputation points
2023-07-23T21:55:40.8333333+00:00 @YutongTie-MSFT we don't have a support plan in our company so I would like that free ticket you offer and a how to raise a support ticket
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JN 50 Reputation points
2023-07-23T21:57:57.31+00:00 yes i would like that free ticket and a how to use it, thank you
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YutongTie-MSFT 53,971 Reputation points Moderator
2023-07-28T17:32:51.26+00:00 Hello @JN
Could you please send me an email with your Azure Subscription ID to Azcommunity@microsoft.com with title ATTN:Yutong? Thanks.
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YutongTie-MSFT 53,971 Reputation points Moderator
2023-07-30T06:59:46.28+00:00 Hello @JN
May I have any response from you?
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Nitin Prakash 0 Reputation points2023-08-22T14:36:37.7966667+00:00 Were you able to figure this out? I am encountering the same issue described here. The index creation process used to work fine until recently, but now I see this error. The files have become smaller in size than they were previously, yet it complains about the request body being too large. Any thoughts?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 34%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abhilash Anandrao Ghotkar 0 Reputation points2023-10-25T11:14:12.7633333+00:00 Hi ,
I am using Azure Cognitive Search or Azure OpenAI studio. I have RBAC enabled on Azure Cognitive Search. When I try to search for Azure congnitive serach indexes using "Azure Openai Studio" from Azure OpenAI studio portal tab "Add your data (preview)" then it gives me an error :
No search indexes found for this resource. Please select a resource with at least one valid index.
PS: I have granted "Search Index Data Contributor" access to Azure Open AI system generated identity, and myself as well. I have done this by doing following steps -
- Go to Azure Cognitive Serach Service
- Go to IAM
- Click on Add Role assignment
- Select "Search Index Data Contributor" and click next
- Select "Managed Identity" of the Azure Openai instance and myuser account.
- Review and assign permission + Assign.
Still problem persists. I need urgent solution.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 70%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Shadrock Roberts 10 Reputation points2024-04-08T19:53:32.1633333+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 79%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Niket Kumar Singh 715 Reputation points2024-06-04T05:14:39.7766667+00:00 As per MS team : Our Product Group is rolling out a fix for this issue and we are currently waiting for an update on this. I will let you know as soon as I hear back from them.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 73%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
superbunny1025 15 Reputation points2024-06-04T14:12:55.7066667+00:00 @Niket Kumar Singh : Hi Niket, did you get any updates on this matter? I still have the issue for this error (which happened since yesterday). Thanks.
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Niket Kumar Singh 715 Reputation points
2024-06-05T08:40:40.8833333+00:00 Hi @superbunny1025 : Invalid dataRefreshIntervalInHours value. Value has to be between 0.2 and 720 or null for one-off ingestion jobs." is resolved post the issue fix yesterday. However, you are facing an issue while using Hybrid search inside of your search index, for this need to crete a vector field manually eveytime when index is build.
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superbunny1025 15 Reputation points
2024-06-05T12:57:45.33+00:00 Hi @Niket Kumar Singh : we are using the azure openai potal - chat playground to upload data from azure blob storage. Right now the vector field cannot be automatically created. Multiple users are reporting the same issue, please see this ticket: https://learn.microsoft.com/en-us/answers/questions/1691429/error-message-displayed-in-azure-openai-studios-on Thank you.
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Niket Kumar Singh 715 Reputation points
2024-06-05T13:08:49.71+00:00 Hi @superbunny1025 creating the vector field manually, we aren't able to see the vectors being generated in the index search explorer if using datat source from local system
Whereas if using data source as blob the vector is getting generated,Checking with MS once got the response will let you know.
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