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I have activated the sandbox while I was learning a module, the sandbox got activated and the timer starts, but when I logged in to my azure portal, I can not see a learn subscription added to my account , I have even tried to change then directory but there also I do not see any learning subscription.
Please help me out to get the activated sandbox reflected into my azure portal, so that I can continue my learning.
Hello @Pratyaduti Mishra !
Thank you for the update
I am sorry to hear that nothing worked
Can you please tell what kind of account are you using ?
A personal , work or education ?
When you reach portal.azure.com , please go to Subscriptions and Uncheck this :
Also , is there a Directory named Microsoft to change into ?
I hope this helps!
Kindly mark the answer as Accepted and Upvote in case it helped!
Regards
I am using my personal gmail account, also unchecked the thing which you said and also I do not see any thing with the name Microsoft in the directory.
I am new to azure and currently learning, I have never yet purchased any azure subscription, was only doing everything in the sandbox when I was learning any module. I have used the sandbox many times, but not sure why this issue is happening now.
Please help solve it.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 69%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Switching directories worked for me.
Hello @Pratya Duti Mishra !
Welcome to Microsoft QnA!
There is a number of threads with similar issues
Please have a look :
In case you are through a VPN disable it
If you are via a Work Environment it may also has policies preventing access
Try another browser Chrome seems to work better
Re enable the Sandbox , log out and login again
Avoid using Proxy Service
ALSO here is a guide for some common errors and Troubleshooting steps
Kindly let us know !
I hope this helps!
Kindly mark the answer as Accepted and Upvote in case it helped!
Regards
Can not find a solution in the link you have provided. I am using chrome browser only, and also signed in again , as per your suggestion, but still no luck.
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@Pratya Duti Mishra Thank you for reaching out to us, regarding this issue, this is a by design behavior as creating azure sandbox only provides user with contributor access so anything with AAD/RBAC will result in permission error.
Same has been documented here - https://learn.microsoft.com/en-us/training/support/use-your-own-subscription
Let me know if you have any further questions, feel free to post back.
Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.
Hello as said earlier, I did not yet took any subscription or started to do anything on azure and no one controls my id , I just have a Microsoft email id, through which I was previously using the sandbox, but unable to use it now days.
@Pratya Duti Mishra Please send me an email to 'AzCommunity@microsoft.com' with Sub - Attn: Givary and following details in the email body:
Link to this thread/post
We can connect offline and discuss further on this.
Hello Givary, as said earlier , I never have a azure subscription yet , so there is no issue with the permissions. From the very beginning when I have started to learn azure , I only use sandbox and it was working fine and I was able to use it perfectly. I never had this issue earlier.
If you are unable to understand my issue, then please let me know if I can connect with you in some other means of communication like a video call, so I may share my screen to show you the issue and then you may troubleshoot it .
I am also sending you the mail as suggested by you.
Hello @Pratyaduti Mishra !
Allow me to suggest a very small thing which has been proven to affect connectivity on Azure , especially via Labs and Sandboxes
Please go to your PC Date and Time and just press the Sync
You may also clear Cookies and Data from your Browser as well , before the Time Sync!
Kindly let us know !
I hope this helps!
Kindly mark the answer as Accepted and Upvote in case it helped!
Regards