Folders have disappeared from Azure fileshares

Richard Spinks 0 Reputation points
2023-07-24T13:08:24.8366667+00:00

Hello,

Can anyone offer any help. I have two file shares mapped as drives with a number of folders in each file share. The file shares are accessible but a number of folders on each share have disappeared while other folders remain intact and are fully accessible.

When I look look at the metrics monitor I can see a sudden drop in 'used capacity' on the 22nd July. Can anyone explain this? No users were working at the time and one of the shares is limited to certain users and I've confirmed none of them were online.

Any thoughts welcome? Many Thanks.

Azure Files
Azure Files
An Azure service that offers file shares in the cloud.
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Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
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  1. Ramya Harinarthini_MSFT 5,121 Reputation points Microsoft Employee
    2023-07-26T05:13:34.9333333+00:00

    @Richard Spinks

    Welcome to Microsoft Q&A, Thank you for posting your here!!

    Compare the file count and File capacity metrics from Azure Portal and each directory statistics of File share from Azure Storage explorer.

    Metrics from Azure Portal

    1. Signin to Azure Portal.
    2. Select the storage account
    3. select the metrics and add metric with File count and File capacity as shown in below screenshot.

    User's image

    The easiest way to calculate the size of the File share is using Storage Explorer. Using the below steps, you would be able to calculate the Directory level capacity.

    1. Sign-in to azure storage explorer using any of the approaches mentioned here  - https://docs.microsoft.com/en-us/azure/vs-azure-tools-storage-manage-with-storage-explorer?tabs=wind...
    2. Select the storage of your interest.
    3. Select the File share.
    4. Click the “Directory Statistics” button.

    User's image

    Hope it helps!!!

    Please "Accept as Answer" if it helped so it can help others in community looking for help on similar topics.

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