Messages sent from a shared mailbox aren't saved to the Sent Items folder of the shared mailbox in Outlook

Abhishek Saini 20 Reputation points
2023-07-25T18:27:35.2433333+00:00

Messages sent from a shared mailbox aren't saved to the Sent Items folder of the shared mailbox in Outlook.

I have a registry fix for this issue, but I need any other fix.

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Answer accepted by question author
Vahid Ghafarpour 23,605 Reputation points
2023-07-25T18:38:10.4166667+00:00

If it is a MS365, you can try this command.

Set-Mailbox -Identity "******@yourdomain.com" -MessageCopyForSendOnBehalfEnabled $true

Also in Outlook you have an option here

  • Go to File > Options > Mail.
  • Scroll down to the "Save messages" section.
  • Option "Save copies of messages in the Sent Items folder"

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