Outlook 2019 Professional Plus new installation does not save SENT messages to the Sent Items Folder.

John Welch 0

Outlook 2019 Professional Plus new installation does not save SENT messages to the Sent Items Folder.

ChristyZhang-MSFT 23,896 Reputation points Microsoft Vendor

2023-07-31T06:15:27.0633333+00:00

Hi @John Welch ,

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.

1 answer

ChristyZhang-MSFT 23,896 Reputation points Microsoft Vendor

2023-07-27T02:23:19.4466667+00:00

Hi @John Welch ,

Welcome to our forum!

What's the type of your account? (IMAP/POP/Exchange)

If you are using an Exchange account:

If you are using an IMAP email account:

Hope to help you!

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John Welch 0 Reputation points

2023-07-31T21:34:37.9566667+00:00

Christy,

Thanks for your answer.

I imported all my old data into the new install. Using the IMAP instructions above does not solve the issue. Sorry for the delay in replying.

Tks,

John

ChristyZhang-MSFT 23,896 Reputation points Microsoft Vendor

2023-08-04T06:41:59.7633333+00:00

Hi @John Welch ,

Can you find the sent emails in [Gmail]/Sent Mail folder?
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