Cannot get new Teams meeting in Outlook

Question

Cannot get new Teams meeting in Outlook

JulieMardersdw214 2,456

The user cannot get the `` New Teams meeting '' icon in the Outlook calendar. It does appear in the list of add-ins installed on Outlook.

Jon Mercer 1,026 Reputation points

2023-10-30T18:26:38.9233333+00:00

I am seeing the same issue as the original post of the New Teams Meeting is not offered in my Outlook 365 calendar. The Microsoft Teams Add-in is enabled in Outlook, so I don't understand why it isn't shown in calendar.

(Edit) Not sure if it was because she never actually opened Teams or because I removed and re-added Teams Classic (that is what it is called), but after reinstalling it and opening Teams and then restarting Outlook, that Teams Meeting add-in showed up in Outlooks Calendar.
Rick Vogt 10 Reputation points

2023-11-06T22:12:15.6033333+00:00

One thing I found works is at the same time you go to "new Teams" also change your Outlook via the "Try the new Outlook" slider. After this. All new Meetings and Appointments are now called Events. When you open an Event, Invite Attendees to make it a meeting. On the right side of the New Event window will be slider that allows you to make the event a Teams Meeting. This doesn't bring the add-in in the Ribbon back, but it works pretty much the same way.
Tim McQuate 11 Reputation points

2023-11-27T20:54:57.0466667+00:00

Definitely a "New" Teams limitation it seems. They are pushing the "New" Outlook. It all works if both are on the "New" builds. So, either go all classic or all new.
Michael Bogin 25 Reputation points

2023-12-04T21:27:35.7866667+00:00

I just had this same issue. The teams add-on was enabled in the COMs, so I disabled it and restarted Outlook. then I enabled it again and restarted Outlook. Now works with the setup classic Outlook and "New Teams".
TS Leong 10 Reputation points

2023-12-08T06:47:14.93+00:00

Thanks Michael. I confirm mine with New teams, the "Teams Meeting" was missing in Outlook 365 (Version 2208) Calendar.

After doing like you said disable Teams COMs > Restart > Enable Teams COMs > Restart.

Access Teams COMs by File > Options > Add-Ins in Outlook. At the bottom, where it says "Manage," make sure "COM Add-Ins" is selected and then click "Go."

It works now. Outlook 365 with Teams New.

Accepted answer

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Jon Mercer 1,026 Reputation points

2023-10-30T18:26:38.9233333+00:00

I am seeing the same issue as the original post of the New Teams Meeting is not offered in my Outlook 365 calendar. The Microsoft Teams Add-in is enabled in Outlook, so I don't understand why it isn't shown in calendar.

(Edit) Not sure if it was because she never actually opened Teams or because I removed and re-added Teams Classic (that is what it is called), but after reinstalling it and opening Teams and then restarting Outlook, that Teams Meeting add-in showed up in Outlooks Calendar.
Rick Vogt 10 Reputation points

2023-11-06T22:12:15.6033333+00:00

One thing I found works is at the same time you go to "new Teams" also change your Outlook via the "Try the new Outlook" slider. After this. All new Meetings and Appointments are now called Events. When you open an Event, Invite Attendees to make it a meeting. On the right side of the New Event window will be slider that allows you to make the event a Teams Meeting. This doesn't bring the add-in in the Ribbon back, but it works pretty much the same way.
Tim McQuate 11 Reputation points

2023-11-27T20:54:57.0466667+00:00

Definitely a "New" Teams limitation it seems. They are pushing the "New" Outlook. It all works if both are on the "New" builds. So, either go all classic or all new.
Michael Bogin 25 Reputation points

2023-12-04T21:27:35.7866667+00:00

I just had this same issue. The teams add-on was enabled in the COMs, so I disabled it and restarted Outlook. then I enabled it again and restarted Outlook. Now works with the setup classic Outlook and "New Teams".
TS Leong 10 Reputation points

2023-12-08T06:47:14.93+00:00

Thanks Michael. I confirm mine with New teams, the "Teams Meeting" was missing in Outlook 365 (Version 2208) Calendar.

After doing like you said disable Teams COMs > Restart > Enable Teams COMs > Restart.

Access Teams COMs by File > Options > Add-Ins in Outlook. At the bottom, where it says "Manage," make sure "COM Add-Ins" is selected and then click "Go."

It works now. Outlook 365 with Teams New.

Answer 1

Will Chen 135

This is a common issue that many people have experienced, and there are a few different solutions that you can try. Here are some possible solutions:

Check the version of your Office/Outlook: The Teams Meeting add-in requires an Exchange account and an Office 365 (or newer) version of Outlook. If you are using a standalone version of Outlook, it may not support the add-in. Update to the latest version if possible.

Enable the Add-In: Go to File > Options > Add-Ins in Outlook. At the bottom, where it says "Manage," make sure "COM Add-Ins" is selected and then click "Go." Check the box next to "Teams Meeting Add-in for Microsoft Office" and then click "OK."

Reinstall Teams: Sometimes, uninstalling and reinstalling Teams can solve the problem. Make sure you download the latest version of Teams from the Microsoft website.

Repair Office: If the add-in is still not showing up, you might need to repair your Office installation. Go to Control Panel > Programs and Features, select your Office installation and then click "Change" at the top. Choose the "Quick Repair" option.

Check Teams/Outlook Integration: In Teams, click on your profile picture at the top right and then click "Settings." Under the "General" tab, make sure "Register Teams as the chat app for Office" is enabled.

Contact Support: If none of these solutions work, you may need to contact Microsoft Support for further assistance.

Remember that the Teams add-in will only appear in the Outlook desktop client, not on the web version. If you're using the web version of Outlook, you can schedule Teams meetings from within the Teams app itself.

Thanks!

Jon Mercer 1,026 Reputation points

2023-10-30T18:32:35.12+00:00

Just to add an update to your copy/paste instructions. This is under the three dots next to the profile picture now.

Check Teams/Outlook Integration: In Teams, click on your profile picture at the top right and then click "Settings." Under the "General" tab, make sure "Register Teams as the chat app for Office" is enabled.
Jim Brownson 0 Reputation points

2023-10-30T18:36:11.2233333+00:00

There is something wrong with the install of the "NEW" Teams install from the web (It actually has NEW, under the icon on the taskbar). It does not install the outlook add-in.. I had to uninstall the web version and reinstall MS office. I suspect Micrsoft will find this and fix it later
Phelps,Angela 10 Reputation points

2023-11-09T14:14:48.66+00:00

These options did not work for me. See my post below.
Ron Allen 1 Reputation point

2024-02-20T16:52:42.26+00:00

The issue is explicitly the "New teams", not a disabled COM addin. "New teams" needs to add an integratable or downloadable addin for scheduling teams meetings. This is a MASSIVE shortcoming that requires classic to be installed and a huge pain in the ass every tiem teams starts "Do you mean to open the new Teams?" with no command line options. Probably a foil by Microsoft to push everyone to their web-based apps so they can lay off all the hardware based developers.... Just thinking of all the money they'll 'save'.

Just shut down the old and move to the new with an announcement over 6 months to a year. Special cases like DOD and secure will present and you can offer alternative solutions!

Answer 2

Justin 40

I just want to add to this thread in case someone else stumbles across the same issue. I have been dealing with this issue for a few days at our organization. What I have found is that when "New Teams" is installed the old Outlook Add In goes away. It is not listed anywhere, even under disabled Add In's. After a reboot our users have to open and close Outlook once or twice before the Add In shows up in both the Outlook Options>Add In's section and as an installed program in Program and Features. To me this seems like a bug where the Outlook Add In is not installed with "New Teams" and gets installed separately after the fact. That is the only way I can explain it just magically appearing. Rolling this out to users and then having them wait for the Add In to get installed so they can schedule meetings in Outlook is not a very good idea Microsoft. Let's just have it bundled into the installer of "New Teams" like it was with Teams Classic.

Mike 0 Reputation points

2023-10-26T16:01:09.5233333+00:00

Have the exact same issue as you Justin.
It is nowhere to be found, it is not on the Add-in list anywhere and it is not disable. Reinstalling Teams, repairing Outlook and updating them fixes nothing.

Pretty terrible oversight for a rollout like this.
murtajiz hussain 0 Reputation points

2023-10-26T16:18:55.1366667+00:00

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murtajiz hussain 0 Reputation points

2023-10-26T16:20:02.44+00:00

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Olivier-686 0 Reputation points

2023-10-27T13:19:36.68+00:00

Same issue in my company.
If you use Teams to manage your meetings it works, but in Outlook, you don't have the possibility to schedule a Teams meeting or anything.

I was wondering myself if Microsoft didn't want to force everyone to use Teams instead of Outlook...
Zllanoga, Lorean 5 Reputation points

2023-11-23T14:41:32.9066667+00:00

Hi Justin, thanks for the additional information. I managed to add these add in's by reinstalling the old teams. It all synced to outlook and works fine. Just wanted to throw it out there :)
GlenTech 496 Reputation points

2024-01-04T15:18:39.0033333+00:00

Did you figure this out? I'm dealing with the same issue.

Answer 3

Phelps,Angela 10

I could not get the New Teams to activate the Teams Meeting Add-in. It did not display in the Programs and Features, I could not check the "Register Teams as the chat app for Office", restarting Outlook mulitple times did not work, and it was not listed in the disable add-ins. I had to re-install Teams Classic and magically the Add-in appeared and is now working.

Answer 4

JimmyYang-MSFT 58,646 Microsoft External Staff

@JulieMardersdw214

If you still don't see the add-in, make sure that it isn't disabled in Outlook.

1.In Outlook, choose File and then Options.
2.Select the Add-ins tab of Outlook Options dialog box.
3.Confirm that Microsoft Teams Meeting Add-in for Microsoft Office is listed in the Active Application Add-ins list
4.If the Teams Meeting Add-in is listed in the Disabled Application Add-ins list, select COM Add-ins in Manage and then select Go…
5.Set the checkbox next to Microsoft Teams Meeting Add-in for Microsoft Office.
6.Choose OK on all dialog boxes.

Once you double check it, restart the teams and then restart outlook. And check if you're able to see the new teams meeting.

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Jim Brownson 0 Reputation points

2023-10-27T14:50:19.7266667+00:00

It does not add the teams add in , I have rebooted and restarted My PC many times but still the Teams addin does not show up and the add in file is not on my PC
Jim Brownson 0 Reputation points

2023-10-30T18:39:22.5833333+00:00

Try installing Teams from Add remove programs, search the web for Teams install and install the work or school version,, then check outlook and see that the Teams add in is NOT There and you can add it..

Had to reinstall my MS office from our company version and it installed a lower version of Teams and the Teams add in is there in Outlook..Without it you cannot add Teams meetings via outlook calendar

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Cannot get new Teams meeting in Outlook

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