Hello,
If you are experiencing issues with missing desktop icons and an unresponsive mouse cursor on your Hyper-V virtual machine running Ubuntu 18.04, there are a few troubleshooting steps you can try to identify and resolve the problem:
Check VM Integration Services: Ensure that the Hyper-V Integration Services are installed and up to date on the virtual machine. Integration Services help improve the performance and interaction between the host and guest operating systems. To check and install the integration services on Ubuntu, follow the steps outlined in Microsoft's documentation: https://docs.microsoft.com/en-us/windows-server/virtualization/hyper-v/supported-ubuntu-virtual-machines-on-hyper-v
Review VM Configuration: Verify that the VM configuration is set correctly, particularly the display settings. Ensure that the VM is configured to use the appropriate resolution and settings that are compatible with your Hyper-V host.
Check VM Video Drivers: Ensure that the appropriate video drivers are installed in the Ubuntu VM. If the VM is using generic drivers, installing specific drivers for the virtualized video adapter may improve performance.
Monitor VM Resources: Check the resource utilization of the Hyper-V host and the virtual machine. If the host is running low on resources (e.g., CPU, RAM), it may lead to performance issues in the VM.
Update Ubuntu: Ensure that the Ubuntu VM is up to date with the latest software updates and patches. Outdated software may have compatibility issues with newer Hyper-V components.
Check for Error Logs: Review the system logs and event viewer in the Ubuntu VM for any error messages or warnings that might indicate the cause of the issue.
Test with a New VM: Create a new VM with a fresh installation of Ubuntu and check if the issue persists. If the problem is not present in the new VM, it might indicate a specific configuration or software issue in the original VM.
Hyper-V Checkpoints: If you are using Hyper-V checkpoints (snapshots), try reverting to a previous checkpoint to see if the issue existed in the past. This can help identify if the problem is related to recent changes.
Disable Enhanced Session Mode: If you are using Enhanced Session Mode, try disabling it to see if it affects the behavior. Enhanced Session Mode may have specific requirements that could affect Ubuntu VMs.
Enable Remote Desktop Protocol (RDP): Consider enabling RDP on the Ubuntu VM and try connecting via RDP to see if the issue persists. This can help determine if the problem is related to the Hyper-V console or a more general interaction issue.
If you still encounter issues after trying these steps, you may need to reach out to Ubuntu support or experienced Hyper-V administrators for further assistance in troubleshooting the specific behavior of your VM on the Hyper-V host.
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Hope this resolves your Query !!
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