How to fix deleted files not folders from a specific container

swati sharma 20 Reputation points

My files from a container , is deleted but only the files not the folders , i already have the folder structure intact , but the files inside the folder is deleted,

i tried undelete from the microsoft azure storage explorer, but it is not working properly , tell us any different methods to retrieve the data

Thanks in advance

Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
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  1. Sumarigo-MSFT 42,516 Reputation points Microsoft Employee

    @swati sharma Welcome to Microsoft Microsoft Q&A Forum, Thank you for posting your query here!

    Firstly, have you enabled Soft delete or Azure back up for your Storage Account? ( If this feature was not enabled, you may not be able to recover the deleted blobs/files) If a file is deleted, you restore it with versioning.

    You could restore it with versioning or soft delete. You will probably find the information here helpful.

    This article provides detailed information, How to restore soft-deleted blobs

    Did you try in the Azure Portal to recovered the deleted files? When you click on the Show deleted blobs you will be able to see the deleted files and folders in your Container .

    Click on the 3 dots on the right side of the share which has been deleted and click in Undelete option.

    User's image

    If you haven't enabled soft delete, unfortunately, there is no built-in way to recover deleted files.

    If it is production data that got deleted, recommended to reach out to Azure Support immediately. They may be able to recover the data if not too much time has elapsed., I request you file a support ticket, else please do let us know, we will try and help you get a one-time free technical support. In this case, could you send an email to AzCommunity[at]Microsoft[dot]com referencing this thread as well as your subscription ID. Please mention "ATTN subm" in the subject field. Thank you for your cooperation on this matter and look forward to your reply.

    Please let us know if you have any further queries. I’m happy to assist you further.

    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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