EPM (SAP Add-in on Excel) reports entirely greyed out

Nicholas Rynard 0 Reputation points
2023-07-27T18:02:46.53+00:00

Hello Microsoft Community,

I have recently had the EPM Add-in (SAP connection) installed on my excel and I've found that my reports are entirely greyed out. Below are images showing my unusable report screen and my colleagues functioning screen for contrast. Our IT has never encountered this issue before, any advice would be greatly appreciated!

Nick BPC Not Working

Angel BPC Working Correctly

Excel
Excel
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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  1. safik 10 Reputation points
    2023-12-04T06:08:15.36+00:00

    image

    go to > file > account > office theme > change to anything else except "use system settings.

    2 people found this answer helpful.