Share via

Cannot shut down, have a blue screen error..

bernadette sullivan 0 Reputation points
2023-07-27T22:31:11.0066667+00:00

I have the dreaded blue screen. Error code Inaccessible boot device. States it will reboot my laptop and the same error message keeps showing. I’ve tried to hard boot with the power key, I have also done the Ctrl, alt and delete buttons.. nothing is working

Windows for business | Windows Client for IT Pros | User experience | Other

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. ck459 676 Reputation points
    2023-07-28T22:43:03.4166667+00:00

    Hi Bernadette,

    Please refer an article mentioned below and follow the BSOD troubleshooting.

    TROUBLESHOOT BLUE SCREEN ERROR IN WINDOWS WITH DATA RECOVERY - Microsoft Community

    Kindly update with your findings if this article resolves your issue with blue screen in Windows.

    Thanks!

    Was this answer helpful?

    0 comments
  2. Will 425 Reputation points
    2023-07-28T02:58:47.5966667+00:00

    INACCESSIBLE BOOT DEVICE basically means that it can't find a boot device to start up with - this could be due to a hardware issue (failing controller, hard drive etc.), bad setting (BIOS and the like) or corruption (file system).

    What you're describing is a permanent error. Its probably occurring at a stage where you can't even invoke Safe Mode.

    Follow the start up sequence:

    1. BIOS
      • Does it complete its checks?
        • Did you make any changes to the BIOS? If so revert to the previous settings.
          • Did you update your BIOS? If so, try to revert back to the previous versions
    2. Windows
      • Does it ever get to anything related to Windows? (I don't think you will but...)
        • Try safe mode
          • Did you update a driver, setting etc? If so, revert back

    One other thing you can try is, make a bootable

    • Ubuntu USB, and try booting from that. Mount the drive and see if you see if the files/file structure is intact.

    If its none of these, you may need to determine if you have a bad hard drive or do a full reinstall.

    You can create a bootable USB drive

    https://www.microsoft.com/en-us/software-download/windows10

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-07-28T02:45:09.8933333+00:00

    This usually happens because of hardware failure. The disk and or disk controller may have failed.

    https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x7b--inaccessible-boot-device

    The vendor will be your best resource to troubleshoot problems with your hardware.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    Was this answer helpful?

  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.