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We use the Bookings app to reserve workplaces
we create an appointment by the reservation form and we make a request off the appointments by the REST API
--> GET https://graph.microsoft.com/beta/bookingBusinesses/{<!-- -->{id}}/appointments
(https://learn.microsoft.com/en-us/graph/api/bookingbusiness-list-appointments?view=graph-rest-beta&tabs=http)
If it's a service with one person, we will see the a customer id and email ok.
But, if it's a service with many people, we will see the information about customers equal to null
Hoy can we obtain the information in this case?
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I have created 2 appointments using Graph API POST /appointments endpoint on a service by giving the payload with all the details. Now I used GET /appointments endpoint and I have got 2 records of Appointments with customer name, phone and id. Could you please check if you have created 5 appointments separately and call GET /appointments endpoint and see if you can get 5 records of data and then check into that data.
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I am experiencing the same issue - were you able to find the answer/workaround?
No.. sorry
I found the workaround in case you are still interested. I am using flow and instead of using /bookingBusiness graph API, I am using a trigger "when event is added or updated" -> then convert the body of event from HTML to Text -> then filter the information which I need using custom expression. This video will give you some idea.
NB: For this to work accurately, you will need to create a service with only 1 attendee, add dummy staff members (as a guest) and assign to the same service for multiple bookings. In my case I created the guest staff with our domain and then added that guest address as an alias under booking mailbox. This is to make sure I receive all event in the mailbox I am monitoring via flow. It worked like a charm for me. I am also able to get all custom fields information.
Hope this helps.
@Shiva Keshav Varma for our case, we create the appointments from the bookings form. And the details are in Bookings:
In the calendar:
In the export option:
