Top of messages in Outlook missing

Question

My messages in Outlook have suddenly started not showing the first few lines - sender's details, message title and first few lines of text. Have tries all the view settings with no success.

Answer 1

On ribbon, choose Zoom and then Reset.

Answer 2

Hi @David Edmondson ,

Do you want see the information of the emails (Sender, Subject, Email body) in email list, as shown in the below image?

If so, please try to change the View Setting:

1.View>View Settings>Columns….

2.In the "Show Columns" window, first add the "Subject", "From" and "Message" column on the left to right > Move up. And then in the Maximum number of lines in the compact mode, choose"3".

3.Click OK.

Hope to help you!

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Answer 3

I'm having the same issue, please see image. I'm unable to scroll up so I can't see when message was sent, first few lines of text and so forth.