AuthenticationError: Incorrect API key provided [Azure OpenAI Services]

Question

AuthenticationError: Incorrect API key provided [Azure OpenAI Services]

Bianca Ferreira dos Santos 5

I am having the following error when calling the embeddings function:

"AuthenticationError: Incorrect API key provided: 72c536778*******************e047. You can find your API key at https://platform.openai.com/account/api-keys."

I'm using the azure machine learning notebook passing the API KEY as follows

 os.environ["OPENAI_API_KEY"] = "123..."

VasaviLankipalle-MSFT 18,676 Reputation points Moderator

2023-07-28T23:51:15.62+00:00

Hello @Anonymous , Thanks for using Microsoft Q&A Platform.

Are you using Azure Open AI? Please provide more details.

If you are using Azure OpenAI then try to regenerate the keys in the Azure portal under the Azure OpenAI resource (Navigate to Keys and Endpoint) and add the latest key.
Bianca Ferreira dos Santos 5 Reputation points

2023-07-31T12:01:30.5666667+00:00

@VasaviLankipalle-MSFT Yes I'm using azure openai and I've already reset the keys and it still doesn't work
VasaviLankipalle-MSFT 18,676 Reputation points Moderator

2023-08-01T04:07:52.0266667+00:00

Hello @Anonymous , is it possible to share the documentation you are following with us? Also please share the Azure region of the resource you have created for this.
Khatri, Amish 0 Reputation points

2024-02-10T17:26:59.78+00:00

I have the same problem and in fact the issue looks very strange when I am using openAI 0.28 version everything works, but the moment it upgrades openAI to 1.0 package through Pip install the same code, the same API key just breaks. Seeking help to fix this issue
Shira Rand Zevin 0 Reputation points

2024-02-14T07:55:41.3266667+00:00

Same for me, any solution?

1 answer

Your answer

VasaviLankipalle-MSFT 18,676 Reputation points Moderator

2023-07-28T23:51:15.62+00:00

Hello @Anonymous , Thanks for using Microsoft Q&A Platform.

Are you using Azure Open AI? Please provide more details.

If you are using Azure OpenAI then try to regenerate the keys in the Azure portal under the Azure OpenAI resource (Navigate to Keys and Endpoint) and add the latest key.
Bianca Ferreira dos Santos 5 Reputation points

2023-07-31T12:01:30.5666667+00:00

@VasaviLankipalle-MSFT Yes I'm using azure openai and I've already reset the keys and it still doesn't work
VasaviLankipalle-MSFT 18,676 Reputation points Moderator

2023-08-01T04:07:52.0266667+00:00

Hello @Anonymous , is it possible to share the documentation you are following with us? Also please share the Azure region of the resource you have created for this.
Khatri, Amish 0 Reputation points

2024-02-10T17:26:59.78+00:00

I have the same problem and in fact the issue looks very strange when I am using openAI 0.28 version everything works, but the moment it upgrades openAI to 1.0 package through Pip install the same code, the same API key just breaks. Seeking help to fix this issue
Shira Rand Zevin 0 Reputation points

2024-02-14T07:55:41.3266667+00:00

Same for me, any solution?

Answer 1

Maui Rivera 240 Microsoft Employee

Hello, the question appears to be active again as many users are experiencing the same issue. Several API versions were retired on February 4, 2024, which is causing this issue. Please check if you are using a retired API version and kindly replace it with the GA or later preview versions. Please see following documentation for list of available API versions. https://learn.microsoft.com/en-us/azure/ai-services/openai/reference#chat-completions

Share via

AuthenticationError: Incorrect API key provided [Azure OpenAI Services]

1 answer

Your answer