Access to Org Wide Live Events as an External Guest or Member

Question

Access to Org Wide Live Events as an External Guest or Member

Matthew P 346

We have some External Guests and Members in our M365 Tenant who we want to be able to join our organization wide Teams Live Events

The experience has been mixed

Some users have also been invited to Teams Teams in our tenant. If invited to a Teams Team, from their Teams client they're able to switch to our Tenant, then click the live event link and access it as an external Guest/Member.

If the user has not been invited to a Teams Team in our Tenant, they do not have the option to change to our tenant from their Teams client, and if they click the link from their own Teams clients tenant, they get access denied even though they have external guest/member access in our Tenant.

Hope I explained that well, I know it's a bit confusing

Ultimately our goal is to have users who are synced to our tenant (using the new cross tenant sync feature) be able to access our Microsoft Teams Live Events intended for Organization members, and the experience has been inconsistent.

Is there a better way to do this, because right now our only success involves inviting them to a Teams Team in our tenant so they can switch the Tenant from the Teans Client, then use the Live Event link.

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Answer 1

Anonymous

Hi @Matthew P

Could you please tell me:

Are you trying to create live events that external users can access?

First, you need to click the Meeting option in the left navigation bar in the Teams admin center, and then enter Live events policies.

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Select Everyone (allow users outside the organization to join) in the Who can join scheduled live events option in the policy and assign the policy to users who need to organize live events.

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Select Public in Live event permissions when creating a live event.

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After completing the above operations, external users can participate in live events.

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Matthew P 346 Reputation points

2023-07-31T14:13:50.8433333+00:00

Hi @Anonymous ,

That's not exactly what we're looking for.

We do not want the Live Event to be publicly available to anyone with a link. We want to choose the Org-Wide Event option to keep it internal, but we also want our external guests/members from other Tenants to be able to join.

From our testing, if an external guest is invited to a Teams group, and they switch to our tenant, they're then able to join a Org-Wide live event.

We're trying to make that process more seamless with cross-tenant sync feature. That way the desired external tenant is already created as external guests/members in our tenant, and the hope was they would be able to join the Live event without jumping through any hoops.

But it seems that they still need to change their teams client to our tenant first, then click the Live Event Link. And the only way they have the tenant switch feature in the teams client is if they're invited to a Teams Team in our tenant.

A workaround we've thought of us creating a dynamic team on our side scoped to their addresses, to auto-invite them to a "Live Event" team when we want them to join live events. We'll be testing that if there's not a more seamless solution someone can present.
Anonymous

2023-08-01T01:08:44.8866667+00:00

Hi @Matthew P

If you selected Org-Wide Event when creating your live event, you can only invite users within your organization.

If you want to invite external users to the live event, the only way is to invite external users to the organization as guests. During Org-Wide Events, you cannot have meetings across tenants.

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Access to Org Wide Live Events as an External Guest or Member

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