Erro 0x80080114

Question

Minha conta é institucional, então não tenho acesso pleno às configurações para executar a correção do problema.

Answer 1

Hi.

Error code 0x80080114 is related to Windows Store apps and can occur when trying to install or update an app. Here are some steps you can try to resolve the issue:

1. Check your internet connection: Make sure you have a stable internet connection and try again.
2. Reset the Windows Store cache: Press the Windows key + R, type "wsreset.exe" and press Enter. This will reset the Windows Store cache.
3. Run the Windows Store Apps troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Store Apps and run the troubleshooter.
4. Check for Windows updates: Make sure your Windows is up to date by going to Settings > Update & Security > Windows Update and checking for updates.

Best Regards,

Hania Lian

Answer 2

Run the Windows Troubleshooter.

Run Command Prompt as an administrator.

Type in the command sfc /scanow and hit Enter.

1. Enter the command DISM.exe /Online /Cleanup-image /Restorehealth and press Enter.
2. Close the window and reboot the PC.