I am currently signed in with a temporary username. What can the problem be please help.

henry pietersen 0 Reputation points

If I save documents or any other stuff it will be deleted the next day, I start my laptop. it causes a lot of stress because I can't safe anything on my hard drive. What happened a few months ago is that files were deleted by the WinZip program and everything went wrong since that time even my desktop is different. I have lost all my folders, documents, photos and videos.

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  1. JimmySalian-2011 41,631 Reputation points


    It seems you have logged in with a temp account and can you check if your profile is corrupted via the registry. Please take a backup and follow the steps to review and delete the .bak user profile.https://winbuzzer.com/2020/07/10/windows-10-how-to-delete-a-user-profile-from-the-registry-and-system-properties-xcxwbt/

    Hope this helps.



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