Hi,
I think I have seen this issue being faced by others in the past.
Here are some steps you can try to troubleshoot the issue-
- To make sure that all of the Excel components are operating properly, repair your Office 365 installation.
- Despite the fact that you said to disable all add-ins, it's still important to check for any COM add-ins that might be causing issues. To disable any listed add-ins, navigate to File > Options > Add-Ins, select "Manage," then click "Go..." to the "COM Add-ins" section.
- In addition to COM add-ins, look for any third-party add-ins that might be the source of the issue. Even if an add-in is not listed in the Excel Add-ins dialogue box, conflicts may still arise. Remove any add-ins from third parties for the moment and check if the problem still exists.
- Search the Windows Event Viewer for any associated error messages or events that could provide more information about the problem.
- Check for any pending Office updates and install them.
- Make sure your graphics card drivers are up to date because corrupted or old drivers can occasionally cause Excel problems.
Best Regards.