OneNote cannot send email

Kapil Prasad 140 Reputation points
2023-07-31T15:20:22.47+00:00

OneNote cannot send email and get the error message: "OneNote cannot send the e-mail. This could be caused by a network connection problem, an incorrectly configured default e-mail program, or an Office installation problem.".

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Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | OneNote | For business | Windows
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  1. AllenXu-MSFT 24,941 Reputation points Moderator
    2023-08-01T07:03:47.9266667+00:00

    Hi @pu rechard,

    This issue could be caused by a network connection problem, an incorrectly configured default email program, or an Office installation problem. Please follow the steps below to troubleshoot the issue:

    1. Check your network connection to ensure that the computer is connected to the Internet.
    2. Check your default Email app is correctly configured. Go to Settings >> Default apps >> Email. Ensure that the default Email app is set to Mail or Outlook. User's image
    3. Repair OneNote if the issue persists.

    Please let me know if there is any step works in this case or you still need assistance.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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