My Azure Visual Studio Subscription is disabled and I cannot re-activate it.

Question

I have a Visual Studio Enterprise Subscription on my MCT account which was disabled. The message says it was disabled due to suspicious activity. When I try to reactivate it, I am redirected to support and have found that the ticket is just closed without giving a proper answer to why my subscription is disabled. I request the team to kindly reactivate my subscription, as I use it for training purposes.

Answer 1

Hi,

In this case you will need to contact Microsoft billing team - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

or contact the support team over the global numbers - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Hope this helps.

JS

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