Hi,
It seems the external virtual switch does not bound to the correct physical network adapter on the host. Do you have multiple network adapters on your hosts? If yes, open Virtual Switch Manager from the right pane of the Hyper-V Manager and check the physical network adapter to which the external virtual switch bounds. If not, remove the current external virtual switch and create a new one. Make sure "Allow management operating system to share this network adapter" is checked.
Best Regards,
Ian Xue
If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.