Unable to purchase trial license for newly created Microsoft 365 account.

global admin GA 0 Reputation points
2023-08-04T04:56:29.4566667+00:00

I have created new M365 account for testing purpose , where i can access free trial license from purchase services(I have done the same in past for all new accounts to try trial licenses).

I have tried reaching Microsoft care multiple times , no progress(one suggested ticket will be created , backend team will contact - no one did and other suggested to wait for 2 days as it is new tenant ). since licenses are not enabled unable to create service request.

I have tried different browsers(incognito) and device as well, same error is displayed.

Please assist me on this issue

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. Schneider, Tobias 1,155 Reputation points
    2023-08-04T12:17:03.35+00:00

    Hello @globaler Administrator GA,

    please take a look at the documentation "Try or buy a Microsoft 365 for business subscription" to see if it helps you get a trial license.

    Try or buy a Microsoft 365 for business subscription: https://learn.microsoft.com/en-us/microsoft-365/commerce/try-or-buy-microsoft-365?view=o365-worldwide


    If this is helpful, please accept the answer. Thank you.


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