Unable to convert a personal account to an organizational account

Stephanie Hudson-Leck 1 Reputation point

Hello all, I'm attempting to demo data catalog however, you need an organizational account.

AAD is enabled and my account is assigned to the Global Admin role
I belong to IAM.role.owner

I still receive "You've logged in using a personal Microsoft account. Azure Data Catalog only supports using work or school accounts. Please log in using your work or school account to create an Azure Data Catalog."

Azure Data Catalog
Azure Data Catalog
An Azure service that serves as a system of registration and system of discovery for enterprise data assets.
93 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
18,613 questions
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  1. soumi-MSFT 11,771 Reputation points Microsoft Employee

    Hello @Stephanie Hudson-Leck , thank you for reaching out. Azure Data catalog is throwing you that error while trying to access it because I believe you are using an account that may be either @Karima ben .com, @harsh.com .com or @Microsoft Corporation .com. These types of email IDs are considered to be Microsoft Personal Accounts and even though they are present in your AAD tenant and they have been assigned a Global Admin Role, still they remain a personal account only.

    Brief description and difference between Work & School accounts(Organizational accounts) and Microsoft Accounts (Personal Accounts):

    • A work or school account is an identity created through Azure Active Directory or another Microsoft cloud service, such as Microsoft 365. A work account typically uses an organisation’s custom domain name or company name, such as jon@Company portal .com. These are created by an organisation’s administrator to enable a member of the organisation access to Microsoft cloud services such as Microsoft Azure, Microsoft Intune or Microsoft 365. To learn about the process of administering work accounts by the organisation’s administrator please take a look at the FAQ below.
    • A Microsoft account (MSA) is an account created by a user for personal use and is the new name for what used to be called “Windows Live ID”. The Microsoft account is the combination of an email address and a password that a user uses to sign in to all consumer-oriented Microsoft products and cloud services such as Outlook (Hotmail), Messenger, OneDrive, MSN or Xbox LIVE. Your Microsoft account is created and stored in the Microsoft consumer identity account system that is run by Microsoft.

    Several AAD Services strictly requires work or school account (aka Organizational Accounts) to work with. To get rid of that error, I would suggest you to simply create a user in your AAD Tenant and once the user gets created, you would find that it would have its userPrincipalName set as "user1@yourTenantName.onmicrosoft.com".

    Use that newly created user to login to Azure Data Catalog and it should work flawlessly.

    Hope this helps.

    Do let us know if this helps and if there are any more queries around this, please do let us know so that we can help you further. Also, please do not forget to accept the response as an Answer; if the above response helped in answering your query.

    1 person found this answer helpful.
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  2. Dave Patrick 426K Reputation points MVP

    Seems you'll need to use or create a work account. Converting or merging microsoft accounts is not possible to do.

    --please don't forget to Accept as answer if the reply is helpful--

    1 person found this answer helpful.
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  3. cg test 1 Reputation point


    I have a Microsoft work account. There was some confusion about how to add Microsoft Visio to my work account and unfortunately, I bought Microsoft Visio with my personnel account. Is there any way to move that product key to the work account? Your input is greatly appreciated.



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