EAC access server error：An error occurred while accessing the registry on the server "xxxxx". The error that occurred is: "network path not found。 ".

Question

An error occurred while accessing the registry on the server "xxxxxx". The error that occurred is: "network path not found。 ".

Answer 1

Hi @Wolves Wang ,

For further troubleshooting, we need more information about your Exchange server. Please clarify some questions:

1. What is the version of your Exchange server, CU?
2. What about other servers, is the connection normal?
3. check the firewall settings on your server and make sure they are configured properly？

It is recommended that you can follow the below suggestions:

1.To verify the Remote Registry Service is running.

Click Start, point to Settings, Control Panel, Administrative Tools, and then double-click Services.

Verify that the Remote Registry Service has a status of Started.

2.Run the Get-ExchangeServer cmdlet via Exchange management shell to check the server status:

Get-ExchangeServer -Identity bjexcas.tcent.cn | Format-List

3.Verify that File and Printer Sharing for Microsoft Networks is enabled for the network adapter.

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