Azure OpenAI Quota increase

Question

Dear reader,

Apologies if this is not the right platform for this question, but I see no other option to ask this question.

We are trying to build a chatbot that uses both the gpt-35-turbo as the text-embedding-ada-002 models at the same time, however our quota is not big enough for both models. We've reached out to increase this quota multiple times, but we never hear back from anyone.

I'd expect that more users have this problem, because combining the chat model with the embedding model is a very populair technique. Our development is now on hold because we simply need to experiment with these techniques.

Is there any way that we can get our quota increased? Or if not, could you explain what problems Azure is facing right now to offer this to everyone?

Very kind regards,

Tlcs

Answer 1

tlcs

How long will it approximatley take to get more quota, are we talking weeks or months?

Quota increases for text-davinci-003, gpt-35-turbo, and gpt-4 are temporarily paused due to substantial demand for these models.  However, we are accepting requests and will fill them in the order they are received once our process resumes.  Priority will be given to customers who generate traffic that consumes the existing quota allocation, and your request may be denied if this condition is not met.

Why is Azure not able to meet the demand for its paying customer?

Current pause is temporary due to high demand. Our team is working on enhancing the customer experience. Unfortunately, there is no ETA which we can share currently.

Hope this helps.