Cannot find Devices under Settings in Teams

Burris, Tina Marie 5 Reputation points
2023-08-09T19:24:13.08+00:00

Hello,

I need to test that my camera works for Microsoft Teams, but there is nothing that says Devices under Settings next to my profile picture. I've tried closing and going back in but nothing.

Can someone please help me with this?

Thank you,

Tina Burris

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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4 answers

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  1. Ryan Hogan 10 Reputation points
    2024-02-05T15:43:04.0833333+00:00

    Like Tina, I don't have an option for "devices". I also don't have an option for "camera". Options include "Mobile Device", "Privacy", "Notifications and activity", "Appearance and accessibility". Below that I can select "Calendar, People, Pland and upgrades, Teams Insider program". Still no option for test call or any way to test my machine for Teams calls. Currently, it's NOT working.

    2 people found this answer helpful.
  2. Comppro-7090 20 Reputation points
    2024-02-08T23:48:11.6533333+00:00

    Micrsoft needs to fix the issue it has been posted all over the internet. In the free desktop version of Teams there is no devices section under settings.

    1 person found this answer helpful.
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  3. stan li 5 Reputation points
    2024-02-22T02:20:15.9766667+00:00

    Hi guys,

    I faced same issue. But I am managed to find the Device options through setting up a dummy meeting.

    1. Start a meeting with "Meet now"
    2. Once inside the meeting, click more -> Setting -> Device setting as shown below.

    User's image

    Hope it helps.

    Cheers,

    Stan

    1 person found this answer helpful.
  4. JimmyYang-MSFT 49,031 Reputation points Microsoft Vendor
    2023-08-10T08:01:58.53+00:00

    Hi @Burris, Tina Marie

    It sounds like you're having trouble accessing your camera settings in Microsoft Teams. Here are some steps you can try:

    1. Make sure your camera is properly connected to your computer and turned on.
    2. Open Microsoft Teams and click on your profile picture in the top right corner.
    3. If you don't see a "Devices" option, click on "Settings" instead.
    4. In the Settings menu, click on "Devices" on the left-hand side.
    5. Under "Camera," make sure your camera is selected as the default device.
    6. If your camera is not listed, try unplugging and re-plugging it in, or restarting your computer.

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