Share via

Authenticator asks me to authenticate when logging into Authenticator, which I cannot do

Matt English 0 Reputation points
2023-08-10T01:19:50.03+00:00

When trying to log into my school account on Microsoft Authenticator it won’t let me log in unless I type in the code displayed in the app. However there is no code displayed in the app and even if there was I wouldn’t be able to read it and sign in.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,595 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-08-10T01:26:38.1333333+00:00

    You'll need the school admins to reset the account then a new QR code can be generated with which you can link up the authentication device to the account.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.