Accidentally deleted an account on microsoft authenticator

Question

Hi support,

I accidentally deleted an account on MFA and havent done any back up. How do i retrieve or set up the authentication method again for this account?

Answer 1

Hi,

In this case only way to recover is to raise a support case with the vendor if it is a third party app or Microsoft a support case is rrequired to verify the account ownership, without backup codes or cloud backup this is not possible.

Hope this helps.

JS

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