Can I change the email that my learn account resides under

Question

I currently have the email <PII removed> as my learn email ID. Can I please replace this email with my work email <PII removed>.

Answer 1

Hello @Jackson Finks

Thanks for reaching out to us, based on another thread which shows as same issue as you, the solution works for another user.

You can link your new account to your learning profile by clicking on your profile icon in the top right corner and selecting settings. Scroll down on the settings screen until you see 'Account Management' then below linked accounts choose +Add Account. Once you have added your new email account. Sign into the Microsoft learning platform using your new account details. Go to your profile icon in the top right corner again and select settings. Scroll down to Linked accounts. Then you can remove the old account email address. Any future sign in will use the new email address.

Reference thread - https://learn.microsoft.com/en-us/answers/questions/1333543/account-microsoft-learn

I hope this helps.

Regards,

Yutong

-Please kindly accept the answer and vote 'Yes' to support the community if you feel helpful, thanks a lot.

Answer 2

You can request assistance with profile update / linking / merge in dedicated forums here. Participate\Ask A Question Learn / Cert Moderators will help you from there.

Merge and transfer certification profiles

Certification Profile/MCID Assistance

Certification Profile/Account Linking

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 3

Is it however possible to change my original outlook.com email to a student account (with school email?)