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When I try to export to Excel an SSRS Report, I have the following error:
Attached is the version of SSRS installed:
I am using the Virtual Service Account as a Service Account. I read in other forums that when a Virtual Service Account and an Execution Account are used, SSRS has problems exporting to Excel. I have the same configuration in other virtual machines, but I do not have this issue.
I also have the issue exporting to Word. If someone have any idea about this issue, that would be helpfull to me.
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Hi @Moisés Mora
Did these answers help you? If the answer is useful, please click Accept Answer to let others with similar questions quickly find answers. If you have any questions, please feel free to let me know.
Best regards,
Aniya
Moíses,
You commented on the user account being used in SSRS.
Does this user account have permission to create the create files?
Hi Junior,
The error appears when I try to export to Excel or Word. With the other options, I am fine. The used account does not have problems with other virtual machines. Which account must have the permissions to create files? The Virtual Account or the Execution Account?
Hi @Moisés Mora
I found a similar thread where someone with the same problem mentions that using Process Monitor (procmon) shows ReportingServicesService.exe getting ACCESS DENED errors for the following keys. This key is only accessible when SSRS is running and disappears when it is not. Changes made to its permissions will be preserved.
Computer\xxxx\xxx\Software\Microsoft\Avalon.Graphics
You may grant the execution account (not the account that runs the service) Read access to this key to see if the issue can be resolved.
Best regards,
Aniya