Hi Alphy,
When a VM is locked due to low available memory, it's usually because the system is running out of memory resources to operate effectively. To potentially unlock the VM, here are a few steps you could try:
- Reboot the VM.
- Monitor resource usage to identify the cause.
- Optimize applications and processes for efficient memory usage.
- Consider resizing the VM to a higher memory configuration.
- Check Azure subscription limits for resource allocations.
- Review and optimize custom application code for memory efficiency.
- Ensure operating system and software are up to date.
- If the issue persists, contact support again with detailed information.
Regards,
Dr. Gomathi S