SHIR issue from ADF

Question

Hi,

I am getting an error on the self hosted VM

Error details: Cloud service cannot connect to the integration runtime through service bus. You may not be able to use the Copy Wizard to create data pipelines for copying data from/to on-premises data stores. To resolve this, ensure there is no connectivity issues with Azure Relay. This requires enabling outbound communication to ‘*.servicebus.windows.net’ on Port ‘443’; either directly through this Integration Runtime or by using a Proxy Server. See Ports and security considerations and Proxy server considerations in the Integration runtime article for details.

please help

Answer 1

Hello Bharath-4205,

Welcome to the Microsoft Q&A forum.

Can you please make sure to whitelist the required services on the proxy server?

If you whitelist only IP addresses, then you need to whitelist based on our documentation for service bus and Azure relay:https://learn.microsoft.com/en-us/azure/data-factory/create-self-hosted-integration-runtime?tabs=data-factory#ports-and-firewalls

If you can whitelist FQDNs, please see the following document:https://learn.microsoft.com/en-us/azure/data-factory/create-self-hosted-integration-runtime?tabs=data-factory#get-url-of-azure-relay

I hope this helps.

Please let me know if you have any further questions.