Cannot cancel my trial subscription

Question

I created a trial MS 365 subscription to play around. Now that I want to remove that tenant cancel my trial subscription I cannot - everything is greyed out. I deleted it some time ago and thought that it will just need some time, but still the button cancel subscription is greyed out. And I cannot delete my test tenant because it is saying that I still have active enterprise applications. How can I remove that tenant? I have deleted all but the one GA account.

Answer 1

Hi @MGCH ,

Did you go through the following?

Cancel your free trial of Microsoft 365 Family
https://support.microsoft.com/en-us/office/cancel-your-free-trial-of-microsoft-365-family-6334375a-a4ac-4047-9d6c-26c278a79a4e

Delete free trial subscription
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription#delete-free-trial-subscription

I have a trial subscription that blocks deletion
https://learn.microsoft.com/en-us/azure/active-directory/users-groups-roles/directory-delete-howto#i-have-a-trial-subscription-that-blocks-deletion

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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)

Best regards,
Leon

Answer 2

Something here may help.
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription

--please don't forget to Accept as answer if the reply is helpful--