WIN11 unable to load driver for this device. Driver:HWiNFO64A.SYS

柏勳 潘 0 Reputation points
2023-08-12T07:37:10.9333333+00:00

I don't know what to do

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Wesley Li-MSFT 4,576 Reputation points Microsoft External Staff
    2023-08-14T05:32:54.1033333+00:00

    Hello

    According to my research, this issue can occur after updating Windows 11 with the cumulative update KB5028254. The problem lies in Windows Security - Device Security - Core Isolation - Memory Integrity.

    Here are some suggestions that may help you resolve this issue:

    Check for an updated and compatible driver: See if an updated and compatible driver is available through Windows Update or from the driver manufacturer.

    Disable Memory Integrity: If an updated driver is not available, you can try turning off the Memory Integrity setting in Windows Security. To do this, go to the Core Isolation page in Windows Security, turn the Memory Integrity setting Off, and restart your computer for the changes to take effect.

    Contact the driver manufacturer: If an updated driver is unavailable from the driver manufacturer, it might be a good idea to contact them and inquire whether a fix is coming soon.

    I hope these suggestions help you resolve the issue. https://answers.microsoft.com/en-us/windows/forum/all/hwinfo64sys-driver-wont-work-after-update/16277286-e784-486e-a58b-8028fcb05f8b


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