How to re-add an account into Authenticator

Question

Hello, I have added a school account of mine to the Authenticator app before. And I accidently removed the app. Now I need to add the account again to the authenticator app, but I need a code to do so, which I can't see without having added it. What can I do to solve it? Thanks!

Answer 1

Hi,

In this case you will need to contact the Tenant Admin to reset the account MFA settings for your account and this should allow you to re-add MFA settings on the App this is called re-registration process.

Hope this helps.

JS

==

Please accept as answer and do a Thumbs-up to upvote this response if you are satisfied with the community help. Your upvote will be beneficial for the community users facing similar issues.