Azure AD - CloudAnchor sync error

Question

Hello everyone,

we have problem with the ad-connect

The AD DS its working fine all the status success

But azure active directory after run the export not working

I was tried to fix the issue

kindly find the below error:

InvalidArgument

0x8023134a

An internal error has occurred. This operation will be retried during the next synchronization. If the issue persists for more than 24 hours, contact Technical Support.

Tracking Id: 42df24ba-35b8-45d9-87d9-2d3e59f44d31

ExtraErrorDetails:

[]

Answer 1

@Khaled Abdulrahman Alharbi

Try to force a full DirSync via AD powershell command   Start-ADSyncSyncCycle -PolicyType Initial   and then see if it make any difference, thanks.  

Moroever, if the issue persists, in this sceanrio, please connect to Microsoft 365 Azure AD powershell and then run the following commands then share the results to me, for how to connect to Azure AD powershell, please refer to Connect to Office 365 PowerShell > Connect with the Microsoft Azure Active Directory Module for Windows PowerShell  ( not your AD powershell)

Please run the commands one by one:

1.    (Get-MSOLCompanyInformation).DirectorySynchronizationEnabled

2.    (Get-MSOLCompanyInformation).DirectorySynchronizationStatus

On another hand, I'd like to collect some other information and help you further troubleshoot it

1. If you make any changes to your AAD connect sync service like changing any settings?
2. Please provide a full screenshot about the whole error when you tried to sync your new users.

Let me know if you have any further questions.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.