@SSL\DAVWWW\Root\Sites error

Question

Hi all!

I am trying to open in explorer for a library in SharePoint 2013. Each time it tries to open it errors out with "@SSL\DAVWWW\Root\Sites... is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Access Denied. Before opening files in this location, you must first add the web site to your trusted sites list, browse to the web site, and select the option to login automatically".

It has been verified that the root site is a trusted site. How do I resolve this error? Any help would be greatly appreciated.

Answer 1

Whether this issue occurs in all document libraries? To all users? In all machines?

You could follow below tips to troubleshoot the issue.

1.Internet Options -> Security tab -> Trusted Sites -> Sites -> Add your web site into the zone.

2.Internet Options -> Security tab -> Internet and local intranet -> Custom level -> User Authentication -> Choose Automatic logon with current user name and password.

3.Go to the Windows search bar and type services.msc then right click it and run as administrator -> Check whether WebClient service is running.

4.Refer workaround in this article.

5.Perform Windows update in the issued machine.

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