Hello there,
Can you share the exact error message or Event ID you are getting?
Have you checked the Event Viewer for any trace?
If you cannot find anything in Event Viewer I would suggest you use tools like Procmon to find the root cause for this behaviour.
The network connection between your computer and the VPN server could not be established because the remote server is not responding. This could be because one of the network devices (e.g. firewalls, NAT, routers, etc) between your computer and the remote server is not configured to allow VPN connections.
If you're connecting from within a network with a router or firewall, ensure that L2TP passthrough or VPN passthrough is enabled on the router. Some routers might have specific settings that need to be configured for L2TP to work properly.
Hope this resolves your Query !!
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