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Transfering Microsoft authenticator from broken phone

James Wood 10 Reputation points
2023-08-14T08:49:50.54+00:00

I have Microsoft authenticator installed on a Samsung phone. The screen is damaged and no longer responds correctly to touch, I can open authenticator but cannot press anything to backup or transfer to a new account on my new phone. How can I set up authenticator on a new device for an account that already has authenticator.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Ammar Abbasi 1 Reputation point
    2023-08-14T09:33:34.6033333+00:00

    I have the same Issue Install Authenticator on New Phone and login with your credential and do Barcode Scan again

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