How to solve the persistent problem with "Make sure the file exists and has the necessary access rights"

Question

Good day everyone.

I have been facing a problem for several days, which does not allow me to download the necessary programs to my PC.

I'll warn you right away: I'm from Ukraine, so I type the text using an online translator, I apologize for possible mistakes.

When downloading software such as Sony Vegas Pro or Photoshop, the download does not complete, because a window appears with an error message: "Make sure the file and necessary access rights are available." Example from the last time: "The source file was not found: C/Users/Name/AppData/Adobe Systems Incorporated/Adobe Photoshop CS6 13.1.2/install/Adobe Photoshop CS61.cab. Make sure the file exists and the necessary access rights"

I already tried to find a solution on the Internet, I checked if this file exists, it does. I checked whether I have permissions and access rights - everything is there. But I still face this problem.

This error occurs almost every time a similar program is downloaded. Some still boot successfully without this problem. Maybe the problem is in the installer? Or is the bootloader already corrupted? I checked most of the online advice, but nothing helped.

Operating system: Windows 10 Pro (recently purchased)

Thanks to everyone who responds.

Answer 1

Hello

Thank you for your question and reaching out.

1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

2. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter 
    ->  C:\Windows\Temp
    ->   %USERPROFILE%\AppData\Local\Temp

3.  Please try to download this Program from any other User profile -> Right Click run as Administrator  then see if it works.


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