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A few days ago, I created a Lab plan and two Labs that, for some reason, did not deploy correctly - I could not create virtual machines for the students. I wanted to remove the resources associated with these labs, but still "Virtual network", "Load balancer" and "Public IP address" remain in my "Resource group". I can't remove them myself because I get an error that they are used by some resource from an Azure subscription that I don't have access to at all, e.g. /subscriptions/feacef9e-8721-4c4a-8e39-7314a283073f/resourceGroups/rg-1220a035-e5f2-4d6e-a208-0c960bcc8c79/providers/Microsoft.Compute/virtualMachineScaleSets/vmss-template
In virtual network I see connected device "vmss-template (instance 1)", but when I click on it I end with 401:
You do not have authorization to access this resource. Resource ID:
/subscriptions/feacef9e-8721-4c4a-8e39-7314a283073f/resourceGroups/rg-1220a035-e5f2-4d6e-a208-0c960bcc8c79/providers/Microsoft.Compute/virtualMachineScaleSets/vmss-templateStatus Message: The access token is from the wrong issuer 'https://sts.windows.net/...'. It must match the tenant 'https://sts.windows.net/33e01921-4d64-4f8c-a055-5bdaffd5e33d/' associated with this subscription. Please use the authority (URL) 'https://login.windows.net/33e01921-4d64-4f8c-a055-5bdaffd5e33d' to get the token. Note, if the subscription is transferred to another tenant there is no impact to the services, but information about new tenant could take time to propagate (up to an hour). If you just transferred your subscription and see this error message, please try back later.
I only found that this tenant is probably owned by Azure: https://learn.microsoft.com/en-us/answers/questions/453492/issue-with-storage-account-)free-subscription-upgrfree-subscription-upgr)
I do not have a paid technical support subscription and am on Open subscription. Does anyone know where and to whom I can report this problem to get these resources removed? I have tried deleting mine and those blocking resources via CLI with "force", but both options fail.
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Hi Anderzej-
It sounds like you are using advanced networking with labs - if so, there is a known issue where if you delete the lab plan before you delete labs, this will cause the networking related resources to be orphaned. As you suspected, the lab VM resources are hosted within our own Microsoft tenant which is why you can't delete them. I will follow up by logging a support ticket on our side to track and resolve this issue - note that it may take several days to prioritize this issue since I'm assuming that this isn't blocking you from creating new lab plans/labs. I will keep you posted on the status. In the mean time, let me know if you have any other questions.
Thanks,
Nicole
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@Andrzej Wójtowicz - Just checking in to see if the below answer helped. If this answers your query, do click "Accept as Answer" and click "Yes" for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
Hi Anderzej-
I wanted to let you know that the VMSS resources have now been deleted on our side. You should now be able to delete all other lab related resources.
Let us know if you still run into issues.
Thanks,
Nicole